Monica Cruz Harding, patient engagement ambassador, received a Bachelor of Science degree in Business from Arizona State University West and a Master of Science degree in Public Administration from the University of Oklahoma. During college, she worked in the banking industry before transitioning to physician office management: health insurance and accounts receiveable. As a military wife, she committed to being a full-time mother to her children. In 2005, motherhood took on a whole new meaning and purpose when her son, Jaxon, was diagnosed with pervasive developmental delays. Monica has helped many navigate the Military Health System ECHO Program and California state's disability resources. Currently, she is the social events coordinator at the non public school where her son attends, and decompresses by tending to her gardens and working her worm compost. Monica lives in San Diego, CA, with her husband, Aaron, their two daughters, Natalie, 20, Michaela, 17 and son Jaxon, 13 who was diagnosed with SynGAP1 Syndrome, December 2015.